Data deletion

• A lead: open it in LeadRoom and choose Delete lead.
• A connected ad account: go to LeadRoom, open Connections, and choose Disconnect. New leads and ad data stop at once. Leads you already have stay until you delete them or ask us to.

Email support@katlyzt.com from the address you sign in with, and say you'd like your account deleted. Tell us which workspaces should go too, if you own more than one. We'll confirm by reply, and delete within 30 days:

• your account and sign-in details;
• your workspaces, with their leads, notes, calls, tasks, services and settings;
• connected ad accounts and everything received from them: campaigns, ad results and Meta lead form data;
• the record of conversions sent to Meta.

We keep only what the law requires, such as payment records. Backups roll over and are gone within a further 30 days.

1. In Facebook, go to Settings & privacy, then Settings, then Apps and websites (or Business integrations for a business account).
2. Find LeadRoom and remove it. This stops it receiving anything more from your account.
3. Email support@katlyzt.com to have the data we already received deleted, as described above. Include the email address you use for LeadRoom, or your Facebook Page or ad account name if you never signed up.

If you filled in a form for a business that uses LeadRoom, that business controls your details. Ask them to delete them; they can do it in LeadRoom straight away. If you can't reach them, write to support@katlyzt.com and we'll help.

Our privacy policy explains what we collect and why.